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Demat

Demat Service (Depository)

"ATTENTION INVESTORS"

Prevent Unauthorized Transactions in your Demat account --> Update your Mobile Number with your Depository Participant Receive alerts on your Registered Mobile for all debit and other important transactions in your Demat account directly from NSDL / CDSL on the same day....issued in the interest of investors.

No need to issue cheques by investors while subscribing to IPO. Just write the bank account number and sign in the application form to authorise your bank to make payment in case of allotment. No worries for refund as the money remains in investor's account.

BANK provides depository services as a Depository Participant (SEBI Registration No : IN-DP-282-2016 ) with SEBI through Depository of NSDL. NSDL - India's first depository. You can avail all the Depository-related services by just opening a Demat account with NSDL through our BANK (Branches/ Demat Department, Head office, Mehsana).

With a wide range of depository-related services, BANK Demat Account makes it extremely convenient to manage securities, shares and transactions.

KYC is one time exercise while dealing in securities markets - once KYC is done through a SEBI registered intermediary (Broker, DP, Mutual Fund etc.), you need not undergo the same process again when you approach another intermediary.

Please submit copy of Aadhaar Card to the nearest DP servicing branch duly signed by holder(s) with a request on a plain paper, mentioning DP ID and Client ID (Demat account number), to update your Demat account with Aadhaar.

As part of Go-Green initiative, kindly update email ids, mobile numbers, bank account details in your demat account so as to receive all communication/ dividend, interest, redemption payment electronically with SMS alerts.


OPEN A DEMAT ACCOUNT
  • Client need visit any our Branch or Demat Department with Valid documents as PAN CARD, Official valid Documents, Recent Passport size Colour Photograph and Proof of Bank (Passbook/Cancel Cheque) for open Demat account
  • Client will received the communication on activation of Demat Account directly from Demat Dept., Head office, Mehsana - 384002)
  • Client can open more than one account with the same Depository Participant or different Depository Participants as per your needs and preferences.

FEATURES & BENEFITS OF A DEMAT ACCOUNT

As opposed to the earlier form of dealing in physical certificates with delays in transaction, holding and trading in Demat form has the following benefits:

Account Maintenance & Safe custody: Facilitates Maintaining Security Balance in electronic form

Dematerialisation: Facilitates converting physical share certificate into electronic balances.

Rematerialisation: Facilitates converting the electronic balances to physical (share certificate) form.

Account Transfers: Facilitates delivery/receipt of electronic balances consequent to off-market / market trades.

Initial Public offer: Facilitates faster and direct credit of security balances into DP account on allotment through public issue of companies

Disbursement of corporate benefits: Facilitates faster and direct credit of security balance into DP account on account of non-monetary corporate benefits as bonus and rights issues.



IDeAS (Internet-based Demat Account Statement)

IDeAS (Internet-based Demat Account Statement) is the facility for viewing balances and transactions in the demat account updated on an online basis with a delay of maximum 30 minutes. This facility is available to the Users of SPEED-e, Clearing Members who have subscribed to IDeAS and to those clients whose Participants are registered for IDeAS. A demat account holder or a Clearing Member will have the option to access IDeAS either as a Password or a Smart Card / e-Token User.

NSDL has launched a facility called IDeAS from January 1, 2004 for investors to view balances and transactions in demat accounts updated on an online but not real time basis. This facility is available to all the clients including Clearing Members (CMs) who have opened an account with any of the Participants under NSDL system.

For more information on IDeAS login to : https://eservices.nsdl.com and select IDeAS.


Functioning of IDeAS

IDeAS https://eservices.nsdl.com is a secured Internet website set-up by NSDL for demat account holders (including CMs) to view latest balances and transactions in demat accounts.


Features of IDeAS
    Clients (Beneficial owners)
  • Clients can view latest balances along with the value based on the previous day closing price in their demat account. *
  • Client can view transactions that have taken place in their demat accounts during the last 30 days.
  • Clients can view or download last 12 months Consolidated Account Statement (CAS).
  • Access to NSDL's E-Voting facility,
  • Download Form 26AS
  • Clients can download month-wise statement of transaction for the previous months (maximum 12 months) bearing NSDL's digital signature, which can be verified by using a Signature Verification Utility. The said signature verification utility and detailed procedure regarding installation of Signature Verification Utility is available for download at https://eservices.nsdl.com (i.e. Click the hyperlink download under New Users / IDeAS).
  • Clients can access IDeAS by password or smart card / e-Token.


Features of IDeAS
    Clearing Members (CMs)
  • CMs will be able to view and download the latest balances and transactions that have taken place in their pool accounts in respect of settlements for the current pay-in date, previous four and next four pay-in dates.


Other features
  • View ISIN-wise positions / transactions for a given market type and settlement number.
  • View Delivery-out instructions which are in 'overdue' status, for a given market type and settlement number.
  • Download transactions in the Pool Account and import into back-office system to determine shortages for follow-up with Clients
  • Download ISIN master to keep the back-office system up-to-date.


Registering for IDeAS

Services under IDeAS are available to Clients as well as CMs. Clients/CMs who are desirous of using this service will be required to register as a 'User'. There are two types of Users viz., Password Users and Smart Card / e-Token Users.



Registering as a Password User
    Clients (Beneficial owners)
  • Go to IDeAS website (https://eservices.nsdl.com) , click the hyperlink IDeAS under New Users and then click on REGISTER under section Clients (Password Users).
  • Enter User-Id (between 3 and 8 characters) and Password (between 8 and 16 characters) of your choice (preferably alphanumeric) and fill-up all other particulars and click on 'SUBMIT' button.
  • You will have to confirm the details entered on first screen by clicking CONFIRM button.
  • Lastly, the screen will display an 'Acknowledgment' and 'Registration Number'. The user has to click on "Print of this Registration Form" to print the form with the entered details on first screen, sign it and submit it to your DP in person alongwith a copy of the latest Transaction Statement (only if an authorized representative of the Client (other than the account holder(s)) visit the DP's office).


Clearing Members

CMs should fill-up the registration form for IDeAS available on IDeAS website ( https://eservices.nsdl.comclick on link to Downloads and select Application Form For CMs and Terms and Conditions for CMs) and send it to NSDL after obtaining their DP's attestation alongwith the subscription fee prevailing for the financial year. NSDL will provide the User-Id and Password and register the CM for IDeAS. Thereafter, with the User-Id and Password, CM can start using IDeAS.



e-Voting

e-Voting is voting through an electronic system on resolutions of company requiring members/shareholder's consent. The need for e-Voting arises when a company wishes to pass a resolution by Postal Ballot or Annual General Meeting or Extraordinary General Meeting.

Ministry of Corporate Affairs, Government of India has authorized NSDL for setting up an electronic platform to facilitate members / shareholders to cast vote in electronic form. e-Voting system created by NSDL is certified by Standardization Testing and Quality Certification (STQC) Directorate, Department of Information Technology, Ministry of Communications & IT, Government of India.

In addition to providing remote based evoting option, NSDL also facilitates companies to provide electronic voting option at meeting venue using portable devices like Tablets. Further, NSDL helps companies to conduct virtual meetings and live streaming of meeting proceedings.


Who can use e-Voting facility?

Any company which wants to facilitate e-Voting can use NSDL's e-Voting system. This system is available for all the shareholders including those holding shares in demat form with NSDL or other depository and also those shareholders holding shares in physical form. Click here for details.

How can I cast my vote online?


Charge:

NSDL does not levy any fee or charge to shareholders for using e-Voting system.

Filling complaints on SCORES- Easy and Quick
  • Register on SCORES portal
  • Mandatory details for filling complaints on SCORES (Name, PAN, Address, Mobile Number, E-mail ID)
  • Benefits (i. Effective Communication, ii. Speedy redressal of the grievances)


Filling complaints on Smart ODR and Quick

Online Dispute Resolution (ODR) platform for online Conciliation and Arbitration

If the Investor is not satisfied with the resolution provided by DP or other Market Participants, then the Investor has the option to file the complaint/ grievance on SMARTODR platform for its resolution through by online conciliation or arbitration. [https://smartodr.in/register]

  • Investor to approach Market Participant for redressal of complaint
  • If investor is not satisfied with response of Market Participant, he/she can escalate the complaint on SEBI SCORES portal.
  • Alternatively, the investor may also file a complaint on SMARTODR portal for its resolution through online conciliation and arbitration.
  • Upon receipt of complaint on SMARTODR portal, the relevant MII will review the matter and endeavour to resolve the matter between the Market Participant and investor within 21 days.
  • If the matter could not be amicably resolved, then the Investor may request the MII to refer the matter case for conciliation.
  • During the conciliation process, the conciliator will endeavor for amicable settlement of the dispute within 21 days, which may be extended with 10 days by the conciliator.
  • If the conciliation is unsuccessful, then the investor may request to refer the matter for arbitration. The arbitration process to be concluded by arbitrator(s) within 30 days, which is extendable by 30 days.



Useful Links

This is with reference to the notification and press release issued by the Ministry of Finance, Government of India & the Reserve Bank of India respectively, informing banks about Bank holidays on the Second and Fourth Saturday of the month. In view of this, as our Bank will not be working on the Second and Fourth Saturday of the month, Depository services will not be available to the Demat customers on these days.

While care has been exercised by The Mehsana Urban Co-Operative Bank Ltd. (DP) compiling Price / NAV / Face Value file, The Mehsana Urban Co-Operative Bank Ltd. does not warrant completeness or accuracy of information and disclaims all liabilities, losses and damages arising out of use of this information. For any specific/latest information, you may contact the respective Stock Exchange / Mutual Fund / Commodity Exchange.

If the DIS booklet is lost / stolen / not traceable by the account holder, the same must be intimated to the DP immediately by the account holder in writing.

Account holders are requested not to leave "blank or signed" DIS with the Depository Participants (DPs) or any other person/entity.

Instructions with same day execution date will be accepted at client's risk and responsibility without liability / claim on the bank.

Please strike-off the blank column which are not applicable on all the demat delivery instruction slips.

Customers are required to submit the Delivery Instruction Slip (DIS) for an "Off Market" Transaction along with the following details;

  • Reason / Purpose of the Off Market Transaction
  • Consideration Amount (if any) Paid / Received.

In terms of SEBI Circular No. SEBI/MRD/DEP/Cir-2/06 dated January 19, 2006 (www.sebi.gov.in), in respect of companies issuing shares by way of Initial Public Offer (IPO), the concerned ISIN under which the shares would be credited will be suspended at the time of crediting the shares (during the pre-listing period) and shall be activated only on the date of commencement of trading on the stock exchanges.

SEBI has commenced processing of investor grievances in a centralized web-based SEBI complaints redressal system, 'SCORES'. The investor grievances received by SEBI against DPs will be taken up electronically with the concerned Depositories through SCORES (https://scores.gov.in/Admin). The Depositories shall, in turn, take up the matter with the concerned DPs. This circular is available on SEBI website at www.sebi.gov.in under the categories "Legal Framework" and "Circulars".

    Filling complaints on SCORES- Easy and Quick
  1. Register on SCORES portal
  2. Mandatory details for filling complaints on SCORES
    1. Name, PAN, Address, Mobile Number, E-mail ID
  3. Benefits:
    1. Effective Communication
    2. Speedy redressal of the grievances

Clearing Members are required to transfer Open Ended Mutual Fund units subscribed through the 'Order Entry Platform' of the Stock Exchanges within 1 working day after the pay-out.

For the benefit of Demat customers a separate email ID : demat@mucbank.com has been created for the purpose of addressing Queries, Feedback, Information, Suggestions etc. and the email ID : ifc@mucbank.com would be exclusively used for addressing Complaints / Grievances.

In case of no debit transactions carried out in the demat account for a continuous period of 6 months, then such accounts are treated as 'Dormant'. The account holder of such dormant accounts are advised to visit the branch personally for submitting the instructions for transfer of securities. If instruction is submitted through bearer, then please contact the branch where instructions are submitted to provide your confirmation of the transaction from your Demat Account.

No need to issue cheques by investors while subscribing to IPO. Just write the bank account number and sign in the application form to authorize your bank to make payment in case of allotment. No worries for refund as the money remains in investor's account.

Investor Charter of DP
Investor Awareness about Know Your Client (KYC) and Understanding of KRA Status

Understanding Know Your Client (KYC)

The Know Your Client (KYC) rule is an ethical requirement for those in the securities industry dealing with customers during the opening and on-going maintenance of accounts. It is implemented at the onset of the customer-broker relationship to establish the essential personal profile of each customer before any financial recommendations are made. The customer is also made aware of the need to comply with all the laws, regulations, and rules of the securities industry.

What is KYC?

Know Your Client (KYC) means identifying and verifying the client’s identity and the identity of the beneficial owner through documents submitted for Proof of identity (POI) and Proof of Address (POA) and compliance with rules, regulations, guidelines prescribed under Prevention of Money Laundering Act from time to time.

What Is KYC Verification?

The Know Your Client (KYC) verification is a set of standards and requirements used in the investment and financial services industries to ensure brokers have sufficient information about their clients, their risk profiles, and their financial position.

Why is KYC compulsory?

The Prevention of Money Laundering Act, 2002 (PMLA) along with the Prevention of Money Laundering (Maintenance of Records) Rules, 2005 (PML Rules) are the principal laws enacted to prevent money laundering activities in India. As per PMLA rules, brokers and depository participants are required to perform client due-diligence and required KYC records of the clients.

What are the different modes of KYC verification available to clients?

Client can complete their KYC verification through physical & online KYC process. Goldmine provided both online & physical KYC facility to the investors.

More about KYC investor refer SEBI's KYC Norms - SEBI - FAQs (https://www.sebi.gov.in/sebi_data/faqfiles/may-2024/1715694256793.pdf)


Understanding of KRA Status

KYC Registration Agencies (KRAs) is a unique centralized KYC framework developed and operated by Institutional & SEBI Registered entities under SEBI KRA Regulations 2011 which ensures a central storage of undated and verified KYC information and documents of every investor so that;

  • Uniform KYC information can be used by any intermediary with investor consent to on-board the investor without asking for the same KYC data / documents again

if investor information is updated at any intermediary touch point, the same is updated across all his / her accounts / relationships in securities’ markets such as demat accounts / trading accounts / mutual fund folios etc.

What is KRA?

KRA (Know Your Client) Registration Agency is a SEBI registered intermediary to maintain KYC records of clients and provides centralization of KYC of the client.

What is KRA Validation?

KRA Validation refers to the process of verifying and validation the KYC attributes of KYC records stored in the KRA.

How can a client find the status of his KYC?

KRAs facilitate the clients to check their KYC status on the KRA website. The different KYC status and implications thereto are also available on the KRAs website.

How to check your KYC Status and Validation of KYC?
  • Visit KRAs portal via below link

Enter your 10-digit Pan and captcha and click on submit

Your KYC Status will be displayed as "KYC Validated / Registered / on-Hold/ or Rejected"

KRAs KYC Status Link KYC Validation Link
CVL https://www.cvlkra.com/ https://validate.cvlindia.com/CVLKRAVerification_V1
NDML https://www.nsekra.com https://kra.ndml.in/ClientInitiatedKYC-webApp/#/ClientinitiatedKYC
DOTEX https://www.nsekra.com https://www.nsekra.com
CAMS https://www.camsonline.com/Investors/Transactions/KYC/About-KYC https://camskra.com/PanDetailsUpdate.aspx
KARVY https://www.karvykra.com/KYC_Validation/Default.aspx https://www.karvykra.com/KYC_Validation/Default.aspx

What does each KYC status imply?

KYC Validated

  • Relax! You have to do nothing at all!

Over 73% of investors are KYC Validated; you too are one of them.

You can do any transaction in any mutual fund, anytime

KYC Registered
  • You can continue making transactions (like Purchases, Redemptions, Switches, SIPs, etc.) in all your existing Mutual Fund investments without any hassle.
  • Only if you want to invest in a mutual fund where you don’t have any investment already, you will have to do your KYC once again.
  • You can get your KYC status changed to ‘KYC Validated’ by doing the KYC Update/ KYC Modification process using PAN and Aadhaar from XML, Digi-locker or M-Aadhaar.
  • The process to do this is simple, available on all Mutual Fund/RTA websites and takes few minutes to complete.
  • Once your KYC status changes to Validated you can invest in any Mutual Fund of your choice without any requirement of re-KYC.
KYC On-Hold/Rejected
  • The KYC status on the Mutual Fund /RTA website will show the reason for ‘KYC On-Hold’/Rejected status; it could be: Mobile or Email not validated / PAN is not linked with Aadhaar / Deficiency in the KYC documents, etc.
  • You simply have to remediate the reason for KYC On-Hold/Rejected by following the steps given on the Mutual Fund Website. Once your KYC status changes to Registered/Validated you will be all set to start transacting, as per the KYC status.
  • The steps to resolve any KYC issues are easy and can be done from the comfort of your home. In case of any difficulties, feel free to contact your intermediaries or KRAs office/ helpline (available on their website) for further assistance.

For more information please ref. Press Release (https://kra.ndml.in/kra-web/jsps/menu/Downloads.htm) by KRA Agencies on KYC information